10月14日武汉市第一医院(武汉市中西医结合医院)与德国最大的国际医院集团慕尼黑哈拉兴骨科医院创始院长Prof.Mayer共同召开中德医院骨科学科建设研讨会。Mayer教授在会上特别提到该院1998年就成立了运动医学科,但是Mayer教授很快发现这样设置运动医学非常不合理,因为运动医学与其他按解剖学分科的亚专科工作大幅重合,最后决定只在门诊设立运动医学科,病人接受初诊后再根据病人运动损伤的部位分流到该院脊柱中心、肩髋膝中心、足踝中心、小儿骨科中心、手外科中心由各亚专科专门的运动医学专家治疗。Mayer教授1998年创立的这套大骨科分科体系至今德国所有的大学附属医院和骨科专科医院都在沿用。Mayer教授告诉冯晶主任团队,在强敌如林的武汉,各大医院的临床业务水平其实差别不大,真正能让自己脱颖而出的方法是着力于提高病人满意度,这是一家医院的“软技能”,必须牢牢抓住每一位现有的病人,再通过口耳相传的口碑效应吸引新的病人。在人才培养方面,每个科室必须培养自己的“明日之星”。整个大骨科从上到下必须要有一种相互尊重相互信任的科室文化。近3个小时的闭门会议,Mayer教授从医院管理、学科建设、人才培养方面深入浅出为科室提出了未来发展方向和整体规划,陈国华副院长专门在百忙之中为大骨科致欢迎辞。大骨科冯晶主任全英文汇报科室现状并主持讨论环节,整场研讨会各亚专科的主任们积极提问相互分享。大家都觉得收获巨大。武汉市第一医院规模及综合实力在全国中西医结合医院中名列前茅,编制床位4260张。
On Oct 14, the Sino-German Webinar on Orthopedics Specialty Construction was held by Wuhan No.1 Hospital (Wuhan Hospital of Traditional Chinese and Western Medicine) and Prof. Mayer, the Founding Medical Director of Schön Klinik München Harlaching. Concerning sub-specialization, Prof. Mayer set up a Center for Sports Medicine at the beginning, but then they realized that there were too many overlaps, between the Center for Sports Medicine and other sub-specialties which were set up according to anatomical regions. In the end they decided to set up an outpatient department for sports medicine for initial diagnosis, according to which, the patient will then be transferred to relevant sub-speciality for more accurate and appropriate following treatment. Including the Spine Center, Shoulder-Hip-Knee Center, Foot and Ankle Center, Pediatric Orthopedics Center, Hand and Plastic Center, etc. This mode for orthopedics sub-specialization has been widely used among all the university hospitals and orthopedics hospitals in Germany. Prof. Mayer pointed out that in such a city like Wuhan where there are so many competitive fellow hospitals, all the hospitals probably have a comparable medical spectrum and capacity, what makes the difference is the patient relationship management - to promote patient satisfaction. This is the “soft skill” of a hospitals. New patients will be attracted via the word-of-mouth effect only if the current patients are satisfied. Every department should cultivate its own “rising stars”. A working philosophy of mutual respect and mutual trust should be set up and promoted among all hierarchies of a department. The webinar lasted nearly 3 hours. Prof. Mayer put forward suggestions on the future development and overall planning of the department, from the perspectives of management, specialty construction and talent cultivation. Chen Guohua, the Vice President of the hospital delivered a warm welcome address out of his busy schedule, Feng Jing, the Chief of Orthopedics, gave a report in English and hosted the discussion. The Chiefs of the sub-specialties raised questions and interacted actively. All the attendees benefited a lot. The scale and clinical capacity of Wuhan No.1 Hospital rank among the best of its kind with 4,260 beds.